Pine and Bear Productions
Thank you for taking the time to complete the Pine and Bear Productions past client survey. A few guidelines:
- Answer every question with as much detail as possible. This is very important! Every bit of feedback helps.
- Be as honest as you can.
just say what you think I want to hear. Help me be better!
There are four sections of this survey: 12 questions total, 7 multiple choice and 5 open ended. It should take you between 5 and 10 minutes to complete.
Indicates required field
How many times have you worked with Pine and Bear Productions from June 2019 to present?
More than one time
This survey is for previous clients only. If you did not book a session in this time period, please do not provide feedback.
Most recently, were you a photography or videography client?
Please describe the nature of your session:
Example: Wedding, family, maternity, engagement, newborn, etc.
How did the price point of your session compare to the products you received?
The price point was appropriate and matched the service and products I received
The price point was too low, I expected to pay more for the service and products I received
The price point was too high, I expected to pay less for the service and products I received
Follow up question: What do you feel would have been an appropriate price point for the service and products you received?
Overall, would you say that you enjoyed your experience with Pine and Bear Productions?
If you did not enjoy your experience, which of the following factors do you consider to be the greatest issue?
Responsiveness to messages
Comfort while shooting
Experience with the owner
Quality of returned product
Product turnaround time
Please elaborate on the question above in as much detailed as possible. Your feedback will help us improve going forward!
Do you actively recommend Pine and Bear Productions to your friends in need of a photographer and/or videographer?
Follow up question: If the answer to the above question is 'no', why?
How many times do you anticipate purchasing a session from Pine and Bear Productions in 2020?
More than one time
I will not purchase a session in 2020
If you do not plan to purchase a session in 2020, why? What can Pine and Bear Productions do to earn your business again?
If you would like to be contacted regarding your feedback today, please leave your telephone number or email address below:
SUBMIT MY FEEDBACK